From 1,285 to 2,985 reviews : how did Izard Café Central regain control of its Google reputation ?
An iconic brasserie in the city center, Izard Café Central already enjoyed strong local awareness.
But even with 1,285 customer reviews and an average rating of 4.0 stars, the team wanted to take things to the next level !
Thanks to the Up Review solution and its famous giveaway game, in less than 6 months :
👉 +1,700 Google reviews submitted
👉 A rating that increased from 4.0 to 4.5 stars
👉 A stronger customer relationship and a refreshed brand image
The results were amazing. We saw the difference from the very first weeks : more reviews, more visibility, and very positive feedback from customers.
Up Review helped us modernize our image while strengthening our relationship with regulars.
The team wants to consolidate its position on Google and appear at the top of local search results.
Motivate satisfied customers to share their experience to grow the café’s online reputation.
Increase the average rating to reflect the true quality of the service and attract new visitors.
Create a lasting connection through a participative and friendly approach centered on customer reviews.
Izard Café Central used Up Review for more than 2 years.
A QR code giveaway game was set up on A5 and A6 flyers placed on tables and at the counter : each customer could scan, leave a Google review, then try their luck on the prize wheel.
A3 flyers were also added to takeaway bags to extend the experience at home.
This simple and effective campaign made it possible to increase local visibility, improve the Google rating, and strengthen customer relationships through a positive dynamic.
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