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Parad’Ice

Parad’Ice

From 162 to 862 reviews : how did Parad’Ice regain its local visibility thanks to Up Review ?


Parad’Ice, a restaurant–ice cream shop known for its homemade recipes, was facing strong competition during the summer season. Despite a loyal customer base, its Google profile lacked visibility.


Before using Up Review, the restaurant had 162 customer reviews with an average rating of 2.6 stars.


Thanks to the Up Review solution, in less than 10 months :


👉 +700 Google reviews submitted


👉 A rating that increased from 2.6 to 4.2 stars


👉 Strengthened local attractiveness for the entire season

Parad’Ice
Parad’Ice

The results

+15 000 Participants
+700 Google reviews submitted
2.6 à 4.2 (+1.6) Google average rating
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Honestly, we did not expect such an impact.


In just a few months, our Google rating completely changed, and customers mention it to us every single day. More visibility, more reviews… and clearly, more people ! Up Review gave our reputation a real boost.

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Eric
Director of Parad’Ice
Illustration statistiques

Parad’Ice’s objectives

Make their establishment attractive, especially during the season when many other venues offer similar products.
1

Increase local visibility

Parad’Ice wants to improve its ranking on Google and become the reference ice cream shop in its area.

2

Multiply positive reviews

Encouraging satisfied customers to share their experience to strengthen social proof and customer trust.

3

Improve online reputation

Increase the Google rating to reflect service quality and attract new visitors.

4

Create a connection with regular customers

Parad’Ice wants to strengthen customer loyalty and boost digital word of mouth.

The solution with Up Review

Parad’Ice used Up Review for more than 1 year. 


A QR code giveaway campaign was set up using laminated flyers (A5 and A6) placed on tables and counters : customers scanned, left their Google review, then participated in the prize wheel.


A3 flyers were also added to takeaway orders to extend the experience at home.


This simple, visual, and engaging approach enabled Parad’Ice to effectively increase its local visibility !

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