How can an artisan bakery stand out against strong competition ?
That was the challenge for Maison Ravenel, an artisan bakery nestled in the heart of the Alps: a loyal local clientele, but very limited online visibility.
One of its points of sale, L’Épi d’Aure, had plateaued at 543 Google reviews for months.
After launching Up Review, everything changed. In just 10 months :
👉 +6,000 Google reviews
👉 Rating increased from 4.1 to 4.6
👉 A larger clientele, with loyal regulars returning again and again
“We didn’t expect results this fast. In just a few months, the difference was obvious: more visibility, more reviews… and above all, more customers !
Our regulars joined in, and new ones came too. It’s simple, it works… and we 100% recommend it.”
Being appreciated in-store is great. Being visible online is even better. The goal: make the bakery’s quality known beyond the counter.
Give a voice to satisfied customers—often silent—to better balance online perception.
A better rating means more credibility, more clicks… and more foot traffic in-store. Reputation is built with every review.
By making the experience even more engaging, customers return with pleasure—and talk about it to others.
Maison Ravenel used Up Review for over 10 months.
A QR code contest was launched using laminated flyers (A5 and A6 formats), placed on counters and tables. Customers could scan the QR code while waiting, leave a Google review, and spin the prize wheel.
Large A3 flyers were also stapled to baguette bags, so customers could play later from home.
👉 Simple, visible, effective!
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