Hotels & Campsites

Fill your rooms and your pitches, we take care of your reviews

Hotel, campsite, holiday residence: your guests leave delighted but rarely post a review. Up Review asks them at the right moment, so every stay strengthens your visibility on Google and Booking.

Over 400 clients supported
Housekeeper preparing a bed in a hotel room
+9% more bookingsper rating point gained

They trust us

From family-run sites to national chains, they rely on Up Review every day.

Our top 3 solutions for hotels and campsites

From check-in to next season, Up Review keeps working while you run your property.

Prize game

Turn your guests' check-out into Google reviews

Your guests pack their bags or load the car, and never think of it again. With the prize game, they scan a QR code at reception, leave a review and try to win a reward. 65% of travelers filter their searches by rating: every review you earn counts.

  • More 5-star reviews without manual follow-ups
  • Prizes that make guests want to return next season
  • A Google Business Profile that finally reflects the quality of your welcome
See this solution
Review management

Reply to every Google and Booking review before it costs you a booking

An unanswered review makes the next traveler hesitate. Up Review centralizes your Google and Booking reviews and drafts the replies with AI, in your own voice, within seconds. You approve, it goes live.

  • Personalized replies generated by AI
  • All your Google and Booking reviews in one dashboard
  • Real-time alerts on critical reviews
See this solution
Google review
CR
Camille R.

"Warm welcome and delicious products, I highly recommend!"

Reply published by AI

Thank you so much, Camille! So glad you enjoyed everything, we look forward to seeing you again very soon.

Replied · just now
2★ review · Thomas B.
Reply awaiting your approvalTake over
100%of reviews answered
47reviews this month
4minaverage reply time
Satisfaction survey

The problem with room 12, fixed before it ends up on Booking

A quick survey during the stay or at check-out, and you know what your guests really thought. Disappointments get handled in private, happy guests are invited to say it on Google. One extra rating point means 9% more bookings on average.

  • Fresh feedback, during the stay or at check-out
  • Issues caught before they become public reviews
  • A rating that climbs on Google and Booking
See this solution
Satisfaction surveyQuestion 3/3

Would you recommend Le Petit Comptoir to a friend?

12345678910
132responses this month
9,2/10average rating
3unhappy customers flagged

All our other solutions

Beyond the top 3, a complete suite to attract, satisfy and retain your customers.

Up Review fits your industry

Restaurant, bakery, hotel, franchise: different challenges, solutions built to meet them.

Every day without new Google reviews, a traveler books the hotel or campsite next door