Bakery & Patisserie

Become the neighborhood's favorite bakery

Hundreds of customers a day, yet so few Google reviews. Up Review turns your queue into 5-star reviews and loyal customers, without changing anything about your service.

Over 400 clients supported
Smiling baker arranging fresh baguettes in his bakery
4.8★★★★★
85+ reviews this month

They trust us

From neighborhood bakeries to national brands, they rely on Up Review every day.

Our top 3 solutions for bakeries and patisseries

You're at the oven, Up Review looks after your reputation and your regulars.

Prize game

Your Sunday queue becomes your best review campaign

A small display at the till, a QR code, and your customers play while they wait their turn: they leave a Google review and try to win a pastry or a cake. Our bakery clients collect several hundred reviews a month with this system.

  • 5-star reviews collected during the wait
  • Tasty prizes that bring people back the very next day
  • Your customers' contact details for your next offers
See this solution
Review management

An unanswered Google review is a future customer walking past

Every review counts toward your visibility, as long as you reply. Up Review brings all your Google reviews together and drafts the replies with AI, in your own voice, within seconds. You approve, it goes live.

  • Personalized replies generated by AI
  • One dashboard to track your rating
  • Real-time alerts on critical reviews
See this solution
Google review
CR
Camille R.

"Warm welcome and delicious products, I highly recommend!"

Reply published by AI

Thank you so much, Camille! So glad you enjoyed everything, we look forward to seeing you again very soon.

Replied · just now
2★ review · Thomas B.
Reply awaiting your approvalTake over
100%of reviews answered
47reviews this month
4minaverage reply time
SMS campaigns

Holiday cakes, specialty breads: tell the customers who will be back

Your busy seasons are known in advance. One SMS to the right customers at the right moment, and the orders roll in: 97% of SMS get opened, and 1 in 10 customers comes back after a targeted SMS.

  • Campaigns ready in 3 clicks for every seasonal peak
  • 97% open rate on SMS
  • Orders placed ahead, production planned better
See this solution
Holiday cakes are here! Reserve yours before Saturday.
A frangipane tart for 8, please!
1 240SMS sent
9%conversion rate
2 220€revenue generated

All our other solutions

Beyond the top 3, a complete suite to attract, satisfy and retain your customers.

Up Review fits your industry

Restaurant, bakery, hotel, franchise: different challenges, solutions built to meet them.

Every batch sold without a Google review is a customer heading to your competitor