Beauty & Wellness

The loyalty card and Google reviews that bring your clients back

Hair salon, barbershop, beauty institute, nail bar or spa: your clients love the result, but a cardboard loyalty card ends up at the bottom of a bag and a great moment never becomes a Google review. Up Review puts loyalty in their phone and their satisfaction on your profile.

Over 400 clients supported
Smiling hairdresser with her client in a bright hair salon
97%read rate on reminder SMS

They trust us

From the neighborhood salon to national networks, they rely on Up Review every day.

Our top 3 solutions for beauty and wellness professionals

From the wallet loyalty card to the appointment reminder, Up Review nurtures the client relationship between two treatments.

Loyalty card

A loyalty card in their phone wallet, never left at home

A stamp per treatment or points to collect: your client adds the card to their phone wallet in seconds, with no app to install. You know who comes back, how often, and when the reward is getting close.

  • Stamps or points, whichever mechanic you choose
  • No app to install, the card lives in the phone
  • A client base that grows with every visit
See this solution
Wallet9:41
Loyalty card4 / 6
2 more visits until your free drink
Added to Apple Wallet · Google Wallet
Google review management

A great blowout deserves a Google review, and every review deserves a reply

Right after the treatment, at payment time, your client scans a QR code and leaves a review in twenty seconds. Up Review then centralizes your Google reviews and suggests a personalized reply generated by AI, warm and in your salon's voice. You approve, it goes live.

  • Reviews collected at the best moment, right after the treatment
  • AI replies in your salon's voice, approved by you
  • A Google Business Profile that convinces before the first appointment
See this solution
Google review
CR
Camille R.

"Exactly the cut I wanted, lovely welcome and great advice. I will be back!"

Reply published by AI

Thank you so much, Camille! So glad you enjoyed everything, we look forward to seeing you again very soon.

Replied · just now
2★ review · Thomas B.
Reply awaiting your approvalTake over
100%of reviews answered
47reviews this month
4minaverage reply time
SMS campaigns

The SMS that fills a canceled slot and reminds the next appointment

A slot freed up tomorrow morning, a new treatment, an offer before the holidays: send an SMS to your loyal or inactive clients in three clicks. Nearly 97% of SMS get read, compared with 20% for email.

  • Quiet slots filled with a targeted flash offer
  • Reminders and follow-ups scheduled in advance
  • 1 in 10 clients comes back after a targeted SMS
See this solution
A slot just opened tomorrow at 10am at Salon Lumière: free blowout with your color treatment. Shall we hold it for you?
Yes, I will take it!
1 240SMS sent
9%conversion rate
2 220€revenue generated

All our other solutions

Beyond the top 3, a complete suite to attract, satisfy and retain your customers.

In beauty, loyalty is won between two appointments

Your clients pick a salon for its Google rating, and stay for the connection you keep between visits.

97%

read rate for SMS, compared with 20% for a typical email.

1 in 10

clients comes back after a targeted SMS sent at the right time.

12h

saved every month, on average, thanks to AI-drafted review replies.

Up Review fits your industry

Restaurant, bakery, hotel, franchise: different challenges, solutions built to meet them.

Your clients already recommend you to their friends. Help them do it on Google