Customer CRM

Find all your customers in a single database

Up Review brings all your customers into a single database: their visits, purchases, reviews, loyalty points... And for each one, timestamped proof of their consent.

Build my customer base Request a demo · 20 min

One record per customer

Loyalty, prize games, QR Code, in-store purchases: every interaction automatically feeds the same record. Zero double entry.

Consent, proven

Every opt-in is timestamped, signed and compliant. An audit? You export the register as a PDF in one click.

Segments that actually help

RFM, acquisition source, inactive or VIP customers. You filter, you send. The campaign reaches the right target.

Six solutions, one customer record.

A customer joins your loyalty program, scans your QR Code, plays your prize game and leaves you a review. Up Review records it all under a single contact

Left a Google review

Campaign opened

Joined the loyalty program

Played the prize game

Scanned a QR Code

Became a VIP customer

Build my customer base Request a demo · 20 min

Centralize your customer base

One customer base,
Not twelve Excel files.

Your contacts sit idle in a notebook, a spreadsheet, the register and three mailboxes. Up Review brings them together, spots duplicates and keeps the most complete record. Import your existing file: we handle the rest.

Import .xlsx or .csv with column mapping
Deduplication and fixes before import
Custom fields: card number, flagship location, preferences...

Know every one of your customers

You open a record,
You know everything.

How many times have they visited? How much have they spent? Which campaign did they get last month? Did they win your last prize game? The answer fits on one screen, and your team can leave a note on it.

Transactions, visits and loyalty points in real time
History of SMS, emails and push sent to this customer
Internal notes visible to your team only

GDPR-compliant consent

On audit day,
you pull out just one PDF.

Collecting a number is easy. Proving you had the right to use it is another matter. Every consent is recorded with its source, its timestamp, the person who collected it and the exact version of the notice shown to the customer.

Opt-in per channel: SMS, email, push (WhatsApp soon)
Proof certificate exportable as PDF, contact by contact

Up Review records and produces the consent proof elements. Their validity is the responsibility of the data controller, that is, you.

Target instead of spray

The right segment beats the whole list.

Sending to your whole base is the surest way to drive your best customers away. Filter by visit frequency, amount spent, acquisition source or location, then launch the SMS or email campaign straight from your segment.

Automatic RFM segments: VIP, regulars, to re-engage, lost
Combined filters: location, source, country, opt-in, number of visits
Campaign launched in one click from the segment