Auto Repair

Become the repair shop drivers choose on Google reviews

Independent garage, repair workshop, auto center or vehicle inspection station: before handing over their car, a driver compares the Google reviews of the shops around them. Up Review turns every repair into a review, sends service reminders by SMS and measures after-sales satisfaction.

Over 400 clients supported
Mechanic handing car keys back to a customer in his workshop
97%read rate on reminder SMS

They trust us

From the local workshop to national networks, they rely on Up Review every day.

Our top 3 solutions for auto repair shops

From the repair to the service reminder, Up Review handles the customer relationship while you are under the hood.

Google review management

Every repair becomes a Google review, and every review gets a reply

The customer picks up their keys, happy with the work: that's the moment to ask for a review, with a QR code on the invoice or an NFC plate at the counter. Up Review then centralizes your Google reviews and generates a personalized reply with AI, in your workshop's own voice. You approve, it goes live.

  • More 5-star reviews collected at key handover
  • AI replies in your workshop's voice, approved by you
  • Real-time alerts on critical reviews
See this solution
Google review
CR
Camille R.

"Clear quote, car ready on time and honest explanations. I am never switching garages again."

Reply published by AI

Thank you so much, Camille! So glad you enjoyed everything, we look forward to seeing you again very soon.

Replied · just now
2★ review · Thomas B.
Reply awaiting your approvalTake over
100%of reviews answered
47reviews this month
4minaverage reply time
SMS campaigns

The service reminder that brings the car back to your workshop

Service, oil change, winter tires, vehicle inspection, air conditioning before summer: one SMS at the right moment is enough to fill your schedule. Our SMS campaigns reach a read rate of nearly 97%, compared with 20% for email.

  • Reminders scheduled from the date of the last visit
  • Empty slots filled with an offer sent in three clicks
  • One in ten customers comes back after a targeted SMS
See this solution
Your service is due: book this week at Central Garage and get a free brake check.
Perfect, I will come by Thursday morning.
1 240SMS sent
9%conversion rate
2 220€revenue generated
Satisfaction survey

Measure after-sales satisfaction, before an unhappy customer leaves without a word

An SMS or a QR code after the job, and your customer rates their visit in a few seconds. You track your NPS, spot unhappy customers and call them back in time, while satisfied customers are invited to say it on Google.

  • NPS and after-sales satisfaction tracked over time
  • Unhappy customers detected and called back before the public review
  • Concrete feedback for your workshop team
See this solution
Satisfaction surveyQuestion 3/3

Would you recommend Le Petit Comptoir to a friend?

12345678910
132responses this month
9,2/10average rating
3unhappy customers flagged

All our other solutions

Beyond the top 3, a complete suite to attract, satisfy and retain your customers.

For a repair shop, the Google rating decides before the quote

Before calling, your future customers compare the reviews of the repair shops around them.

97%

read rate for SMS, compared with 20% for a typical email.

12h

saved every month, on average, thanks to AI-drafted review replies.

+200

Google reviews a month, on average, for a business running the prize game.

Up Review fits your industry

Restaurant, bakery, hotel, franchise: different challenges, solutions built to meet them.

Every customer who leaves without posting a review is a driver who will pick the garage next door