Local Authorities

User feedback, serving your community

Tourist office, swimming pool, media library, market: your public facilities get rated on Google, whether you manage it or not. Up Review helps you listen to your users and showcase your public services, with complete simplicity.

Over 400 clients supported
Visitors in the bright media library of a local authority
97%SMS open rate

Our top 3 solutions for local authorities

Concrete feedback for your officials and your teams, and an online image that reflects the quality of your services.

Satisfaction survey

Measure the real satisfaction of your users, facility by facility

A QR code at the entrance of each facility and your users share their opinion in a few seconds. You identify what works and what needs improving, with concrete data to present to the council.

  • Short surveys, answered in seconds
  • Results broken down by facility or service
  • Unhappy users are heard before they post a public review
See this solution
Satisfaction surveyQuestion 3/3

Would you recommend Le Petit Comptoir to a friend?

12345678910
132responses this month
9,2/10average rating
3unhappy customers flagged
Google review management

Your public facilities have Google Business Profiles too

Swimming pool, municipal campsite, tourist office: their Google Business Profiles receive reviews every day. Up Review brings them together and helps you reply with AI, for a consistent, responsive public voice.

  • All the reviews of your facilities in one place
  • AI replies proofread and approved by your teams
  • Alerts on reviews that require quick action
See this solution
Google review
CR
Camille R.

"Renovated media library, extended opening hours and a helpful team, a real asset for our town!"

Reply published by AI

Thank you so much, Camille! So glad you enjoyed everything, we look forward to seeing you again very soon.

Replied · just now
2★ review · Thomas B.
Reply awaiting your approvalTake over
100%of reviews answered
47reviews this month
4minaverage reply time
SMS campaigns

Inform your residents where they actually read

Special opening hours, events, alerts or registrations: 97% of SMS get opened. Your messages reach the right users at the right time, without depending on social media.

  • 97% open rate on SMS
  • Messages targeted by facility or by list
  • Scheduled in a few clicks by your teams
See this solution
The municipal pool switches to summer hours on Monday: late openings until 9pm on Thursdays.
Great news, thank you!
1 240SMS sent
9%conversion rate
2 220€revenue generated

All our other solutions

Beyond the top 3, a complete suite to attract, satisfy and retain your customers.

Up Review fits your industry

Restaurant, bakery, hotel, franchise: different challenges, solutions built to meet them.

Your public services deserve an online image that does them justice