Independent Retail

Become the best-rated shop in your town

Against the chains, your best weapon is your local reputation. Up Review turns your happy customers into Google reviews, then brings them back: one platform for your Google rating and your customer loyalty.

Over 400 clients supported
Smiling florist in her independent shop
200+ reviews / monthwith the prize game

They trust us

From neighborhood shops to national chains, they rely on Up Review every day.

Our top 3 solutions for independent retailers

You run your shop, Up Review takes care of your reputation and your loyal customers.

Prize game

Every trip to the till can become a Google review

Your customers leave happy but never think of posting a review. With the prize game, they scan a QR code at checkout, leave a review and try to win a reward. You capture their contact details along the way to bring them back.

  • Around 200 extra positive Google reviews a month
  • Customer contact details that grow your database
  • A Google rating that draws in passers-by
See this solution
Loyalty card

Your regulars deserve better than a cardboard stamp card

Points or stamps, rewards in your own style, no app for your customers to install: your loyalty program lives on their phone and brings them back to your shop.

  • A simple digital program, no app to download
  • Rewards you choose freely
  • Every identified customer joins your database
See this solution
Wallet9:41
Loyalty card4 / 6
2 more visits until your free drink
Added to Apple Wallet · Google Wallet
SMS campaigns

You don't need 10,000 contacts to fill your Saturday

New arrivals, a private sale, an open day: one well-targeted campaign of 150 SMS is enough to bring your regulars back. 97% of SMS get opened, and 1 in 10 customers comes back after a targeted SMS.

  • Campaigns ready in 3 clicks, even with a small base
  • 97% open rate on SMS
  • 1 in 10 customers comes back after a targeted SMS
See this solution
Our spring collection is in store: 10% off on Saturday for our loyal customers.
I will stop by Saturday morning!
1 240SMS sent
9%conversion rate
2 220€revenue generated

All our other solutions

Beyond the top 3, a complete suite to attract, satisfy and retain your customers.

Up Review fits your industry

Restaurant, bakery, hotel, franchise: different challenges, solutions built to meet them.

Every day without new Google reviews, a passer-by picks the chain across the street