Who Up Review is
Up Review is a French local reputation platform. It brings Google reviews, customer loyalty and CRM together in a single interface, for neighborhood businesses and networks.
The company was founded in 2023. Its head office is in Lattes, near Montpellier, France. It is run by Patrick Navarro, its founder and managing director.
What the platform does
Up Review rests on three pillars: reviews, loyalty and visibility.
- Reviews. Your Google reviews land in a single feed. Upy, Up Review's AI, drafts a reply to each one: you approve it, or you let it publish automatically. In store, a Google review contest invites your customers to leave a review, without ever requiring it.
- Loyalty. A loyalty card in the phone's Wallet, a customer database that grows with every contest entry, SMS, RCS and email campaigns, satisfaction surveys.
- Visibility. You publish to your Google Business Profile, Instagram and Facebook from Up Review. A free Google Business Profile audit is also available on this site.
Pricing is public. There are two plans for a single location, Pro at €89 per month and Signature at €149 per month, excluding tax, with a 12-month commitment. Networks get a quote. Details are on the pricing page.
Who it is for
Up Review is built for independent businesses and franchise networks alike. Any local business that welcomes customers can use it, starting with a single location. The industries most represented among our clients are restaurants, retail, hotels, opticians, hair salons and events.
More than 500 businesses are equipped, and Up Review holds a 4.9 out of 5 rating on Google. Results from the field are published in our case studies.
The company
- Legal name: Up Review (SARL)
- SIRET: 978 486 694 00018
- Trade register (RCS): Montpellier 978 486 694
- Registered office: 955 avenue de l'Agau, 34970 Lattes, France
- Publication director: Patrick Navarro
The legal notice completes this information.
Contact us
Email us at contact@upreview.fr or call +33 7 44 09 21 04. To book a demo, use the contact page.