Missed call

A missed call is not
a
lost customer

Personalized voicemail, automatic SMS, link to your booking or online ordering page. Up Review catches the customer while you are still on their mind, across every one of your locations.

SMS that catch what the phone missed

No one picked up. The customer still has everything to book.

Hey Karim! We are closed, order right here anyway: uprv.co/xxx 🥐

Hey Sophie! We were in a treatment room, sorry we missed you. Book your slot right here: uprv.co/xxx. Still a few spots left this week ✨

Hey Marc! Sorry, we are in the rush. Our menu is online: uprv.co/xxx. Keeping the oven hot 🍕

Hey Lisa! Sorry, our hands were busy. Book your next appointment whenever you like here: uprv.co/xxx 💇

Hey Thomas! Book your table in 30 seconds: uprv.co/xxx 🍽️

A missed call, not a lost customer.

You are in full service, the phone rings, no one can pick up. Up Review takes over: the customer hears your message, then receives an SMS with the link to book or order without having to call back.

  • Automatic trigger as soon as the call goes to voicemail
  • Link of your choice: booking, online order, Google profile, mini-site
  • Per-location variants: number, message and link unique to each address
Up Review form to create a publication for Google, Facebook and Instagram

Never wonder what to say

Pick the goal: book, order, leave a review, and a tone. The AI writes the voicemail script and the SMS using your business name, hours and link, then fits it into 160 characters. No voice to record? Generate it.

  • Four tones: warm, professional, upbeat, indulgent
  • Calibrated SMS: 160 characters, shortened and traceable link
Ask the AI button generating a missed-call SMS script inside Up Review

The SMS adapts to your hours.

Lunch rush, evening service, closing day: the message shifts on its own. When closed, the customer receives your reopening hours. When open, they receive the link to order right away. And if they call three times in an hour, they only receive one SMS.

  • Distinct messages for open, closed and out-of-service states
  • No duplicates: one SMS per customer, no matter how many calls
Up Review My publications calendar for August 2026 with scheduled messages

What a phone ringing into the void really costs

A few numbers on what happens when no one picks up.

80%

of callers reaching voicemail leave no message at all

21×

less likely to convert a customer called back more than five minutes after their call

95%

of SMS are read within three minutes

Ready to recover the calls you miss?

An SMS you send is worth more than a customer calling somewhere else. Record your message, we handle the rest.

Discover all our solutions

Six tools to own your local visibility, all in a single platform.